Privacy policy.

Last updated 11/06/24

Your Tutor Group ("Company," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online tutoring website and use our services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of information:

1. Personal Information

- Contact Information: Name, email address and phone number.

- Payment Information: Credit card details and billing information.

- Student Information: Information related to students, such as age, grade level, and learning needs.

2. Non-Personal Information

- Usage Data: Information about how you use our website and services, including IP address, browser type, and operating system.

- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

- Providing and Managing Services: To create and manage process transactions, and provide the tutoring services you have requested.

- Communications: To contact you with updates, promotional materials, and other information related to our services.

- Customer Support: To respond to your inquiries and provide customer support.

- Personalisation: To tailor the content and information that we send or display to you, and to personalise your experience.

- Improvement and Development: To understand and analyse how you use our services, and to improve and develop new products, services, and features.

- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

We may share your information with:

- Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.

- Tutors: Information necessary to facilitate tutoring sessions, such as student learning needs and schedules.

- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

- Protection of Rights: To protect and defend the rights or property of Your Tutor Group, prevent or investigate possible wrongdoing, and ensure the personal safety of users of the Services or the public.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: The right to access the personal information we hold about you.

- Correction: The right to correct or update your personal information.

- Deletion: The right to request that we delete your personal information.

- Objection: The right to object to the processing of your personal information.

- Restriction: The right to request that we restrict the processing of your personal information.

- Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Your Tutor Group

enquire@yourtutorgroup.com

+44 7938 119395

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By using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.